If you have a question about your order or online shopping, please fill in the form below. Providing your order number can help us with your enquiry.

This form is only for online shopping enquiries. For questions about appointments or veterinary care please contact your nearest Vetwell practice.

An important notice for our online shopping customers

Due to the outbreak of COVID-19 which has now been declared a pandemic by the World Health Organisation, our online shopping supplier has notified us that there may be some disruptions to Customer Service availability via email, as well as possible delays to order packing and delivery times. Please allow extra time for your delivery to arrive.

Please note that the team are receiving a higher than usual volume of orders and enquiries, but will aim to respond to your enquiry within one business day.